Contact us

       Hours: Monday-Friday 9am-5pm

       Main Office

       5205 S Vetereans Blvd.

       Edinburg, TX 78542

       Phone: 956 • 603•2001

 

   

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Frequently Asked Questions

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Q: I am having trouble viewing your website.

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A: You may be using an older internet browser. Upgrade to the newest version of Google Chrome or Mozilla Firefox.

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Q: What forms of payment do you accept?

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A: We accept Visa, MasterCard, American Express, Discover, Personal Checks, Money Orders and Cash.

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Q: Can I place my order over the phone?

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A: We do not accept orders over the phone but you can mail in your order form or take advantage of our convenient online order system.

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Q: What if my package is incorrect?

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A: If your package is wrong or incomplete, we will gladly correct it. Simply send the package back to our Office within 60 days.

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Q: What if I am not happy with my portraits?

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A: If you are not satisfied with your portraits, and a retake date is available at your school, Southern Smiles Photography will retake your photo (Fall Portraits Only). Simply bring the entire package with you on retake day and return it to the photographer. If a retake day is not available you may request a refund. (see below)

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Q: What if I would like a refund?

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A: We are sorry you are not happy with your portraits. To receive a refund, return the entire package within 60 days to our Office, attention customer service.